We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (15) |
83.3%
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4 Stars (3) |
16.7%
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Neutral (0%) | 3 Stars (0) |
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Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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Buyer | Real customer reviews | |
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R***o ![]() |
30 Dec 2018 10:28 Parcel waiting for a long time, did not come (lost in Latvia), money back |
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B***D ![]() |
29 Dec 2018 03:14 OK good store fast delivery comply with the order |
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A***v ![]() |
25 Dec 2018 07:28 All work, fast delivery, store recommend |
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R***L ![]() |
23 Dec 2018 11:10 Prompt shipping. 1 damaged item was refunded. Other works well on remote. Seller recommended. |
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K***y ![]() |
17 Dec 2018 05:29 Arrived safely. Will test and update feedback. |
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T***m ![]() |
16 Dec 2018 03:33 All good, Thanks! |
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A***s ![]() |
7 Dec 2018 18:52 Haven't tested it as of yet, but well constructed, so I doubt they will be any problems |
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R***y ![]() |
30 Nov 2018 00:46 Good quality, very fast shipping |
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Customer ![]() |
25 Nov 2018 18:34 I'm satisfied. |
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H***n ![]() |
24 Nov 2018 12:47 Product was as described and shipped quickly |
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R***a ![]() |
24 Nov 2018 07:33 Check your goal |
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A***v ![]() |
24 Nov 2018 05:12 Very faster shipment - faster then others!!! Good quality |
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A***v ![]() |
24 Nov 2018 03:53 good quality |
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Customer ![]() |
23 Nov 2018 02:56 very good store. Orders are processed quickly and efficiently packed. product fits the description. everything works fine. would recommend. |
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S***n ![]() |
19 Nov 2018 09:55 Received. Have not tested |
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R***e ![]() |
17 Nov 2018 02:08 That is necessary |
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S***a ![]() |
15 Nov 2018 08:07 Excellent product arrived very fast store very fast shipped recommended this seller very good product |
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O***n ![]() |
10 Nov 2018 19:45 Thank you for the good product and packaging. Sorry that wire hard, rather than silicon. Hope will last a long time. |
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